Shipping Policy
Fast & Reliable Delivery Across India
7 DAYS DELIVERY
Guaranteed Delivery Within 7 Days
To all locations across India
Domestic Delivery Only
POCKET MOUSE currently ships only within India. We deliver to all states and union territories including remote locations. International shipping is not available at this time.
Delivery Timeline
Standard Delivery
7 Days
Maximum delivery time
All Orders Delivered Within 7 Days
Whether you're in a metro city or a remote village, your order will reach you within 7 days of placing the order.
Processing Time: 24 Hours
Orders are processed and dispatched within 24 hours of confirmation.
Real-Time Tracking
Track your order every step of the way with SMS and email updates.
Shipping Charges
Orders Above ₹999
Enjoy free shipping on all orders above ₹999
Orders Below ₹999
Flat shipping charge for orders under ₹999
How Shipping Works
Order Confirmation
Once you place your order, you'll receive an instant confirmation email with order details and expected delivery date.
Order Processing (24 Hours)
Our team carefully packs your order within 24 hours and hands it over to our courier partner.
In Transit
Your order is on its way! Track it in real-time using the tracking number sent via SMS and email.
Delivered (Within 7 Days)
Your package arrives at your doorstep within 7 days. Sign and enjoy your new purchase!
Delivery Coverage
We deliver to all pin codes across India, including:
Metro Cities
Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad
Tier 2 & 3 Cities
All major and minor cities across India
Remote Areas
Villages, hill stations, and remote locations
Important Information
📍 Accurate Address Required
Please ensure your shipping address is complete and accurate. Include landmarks for easier delivery.
📦 Order Tracking
You'll receive tracking details via SMS and email once your order is shipped. Track anytime on our website.
🚪 Delivery Attempts
Our courier makes 2-3 delivery attempts. Please ensure someone is available to receive the package.
📞 Contact for Delivery Issues
If you face any delivery issues, contact our support team immediately for assistance.
Questions About Shipping?
Our customer support team is here to help
📧 Email: shipping@pocketmouse.com
📞 Phone: +91 1800-123-4567
Available Mon-Sat, 9 AM - 6 PM IST